AI Automation for Ecommerce & Marketing Teams — Shopify Chatbots & Workflows

The five leaks

If any of these sound
familiar, keep reading.

Customer questions hit at 11pm. Sizing, shipping, returns, "where's my order?" — the same 20 questions on repeat. 60% land outside support hours. The ones that don't get answered fast become refunds or chargebacks.
Carts get abandoned and nobody chases them. Klaviyo handles the first email. Your "abandoned cart winback" sequence has been the same since 2023. Personalized AI follow-up by SKU? Not happening.
Your stack doesn't talk. Shopify order comes in → you re-export it for the warehouse → you copy the customer to your CRM → you tag them in Klaviyo → you forget to update Slack. Every handoff is a place revenue leaks.
Ad creative takes a week. Your designer is queued out. Your agency quotes 3 days for a variation. By the time the ad ships, the trend is gone. AI could draft 6 variations before lunch.
Reports eat your week. Pulling numbers from Shopify, Klaviyo, GA4, Meta Ads, TikTok, and Google Ads is a 4-hour Monday ritual. Your most expensive marketer is the one running spreadsheets.

What the AI actually does

Six things your AI ships with.
Day one.

Concrete, not conceptual. Every capability below is live in an Accelerate build. Transform adds the full marketing & ads stack on top.

AI chatbot for Shopify

Trained on your product catalog, sizing guides, shipping policy, and returns. Answers sizing, shipping, and "where's my order?" in 3 seconds. Books service calls for considered purchases.

Shopify products → AI chatbot → 24/7 customer answers

Cart recovery automation

Visitor abandons cart → AI drafts a personalized follow-up by SKU and price point → sends in Klaviyo or your ESP → reminds at 1hr, 24hr, 72hr. Recovers $400–$1,200/mo for a typical DTC store.

Shopify · Klaviyo · personalized by SKU

Lead capture & CRM sync

New email signup → AI enriches with publicly available data → tags in your CRM → routes to the right list or salesperson. Hot leads get a Slack ping. Cold ones get nurtured.

Form → enrichment → HubSpot/Klaviyo → Slack

AI ad creative drafting

New product launch → AI drafts 6 ad variations (image prompt + headline + body + CTA) across Meta, TikTok, and Google formats → you approve in Slack → ships to your ad account.

Product → AI creative · 6 variations · paid-channel ready

Weekly Slack report

Every Monday 7am, a digest hits your Slack: revenue, top SKUs, ad ROAS, abandoned-cart recovery, customer-service deflection rate, and what the AI did while you were closed.

Shopify + GA4 + Meta Ads + CRM → AI brief → Slack

Review & reputation flow

Order delivered → 7 days later, AI asks for a review by SMS or email. Happy customer → Google or Trustpilot link. Unhappy → escalation to you before the 1-star hits public.

Sentiment check · conditional route · review link

Proof · Illustrative engagement

Real wins.

Client (alias): Coastline Climate · HVAC service · Tampa Bay, FL · 7 employees · ~$1.4M revenue
Result: +40% booked jobs in 90 days · 22 hrs/week of owner time reclaimed
Build: Accelerate tier · 8 business days · AI chatbot, after-hours booking, CRM sync to ServiceTitan
Quote: "We stopped losing weekend calls within 48 hours of going live. The bot books jobs while my dispatcher sleeps."

Illustrative example. Client name changed at their request. Same playbook works for ecommerce — AI chatbot + lead capture + CRM sync.

→ Read the full case study · → See more case studies

Ecommerce & Teams pricing

Three tiers.
Fixed price.

The number you see is the number you pay. Payment plans available on Accelerate and Transform.

Launch

$1,500

one-time · live in 5 business days

AI-ready website (4–6 pages)

Shopify-friendly lead capture

Welcome + winback email automation

SEO-ready copy + meta

30 days of revisions

Start with Launch →

Accelerate

$3,500

one-time · live in 10 business days

Everything in Launch, plus:

AI chatbot trained on your products

Cart recovery + post-purchase flows

CRM sync (HubSpot, Klaviyo, Airtable)

Stripe + invoice automation

Start with Accelerate →

Transform

$7,500

one-time + optional $399/mo · 14–20 days

Everything in Accelerate, plus:

AI marketing & ads stack

Workflows across Shopify, CRM, email, Slack

Custom AI agent for sales / support / ops

Staff training + SOPs · 60-day support

Start with Transform →

Need ongoing support? See Ongoing Care plans — Care, Growth, and Embedded Team retainers ($199 / $399 / $799 per month).

FAQ · Ecommerce & Teams

Ecommerce-specific questions.

Who is this built for?

Ecommerce store operators on Shopify or WooCommerce, DTC brands doing $250K–$5M GMV, marketing agencies serving SMB clients, and in-house marketing teams of 2–25. You have orders, customers, ads running, and a stack that nobody fully owns.

Which tier do most ecommerce stores start with?

Roughly 60% start with Accelerate ($3,500). The AI chatbot answers customer questions 24/7 (sizing, shipping, returns), recovers carts, and books service calls — most stores recoup the build in 45–90 days.

Do you integrate with Shopify, Klaviyo, and Meta Ads?

Yes. We integrate with Shopify, WooCommerce, BigCommerce, Klaviyo, Mailchimp, Customer.io, Meta Ads, Google Ads, TikTok Ads, GA4, HubSpot, Salesforce, Airtable, Slack, and Stripe out of the box. Anything with an API, we wire in.

What's the ROI math for ecommerce?

A typical Accelerate build recovers $400–$1,200/mo in abandoned carts, deflects 60–80% of repetitive customer-service tickets, and gives a small marketing team back 8–15 hours/week of reporting and follow-up work. Most stores recoup the $3,500 build in 45–90 days.

Do you handle agency-specific work like client reporting?

Yes. The Transform tier includes a marketing & ads stack with AI client reporting (weekly Slack-ready briefs), white-label-friendly SOPs, and workflow automation that's built to scale across multiple client accounts.

Do you sign NDAs?

Yes. Standard mutual NDA available before any strategy call. Email hello@sovix.ai.

AI that runs your store
and your marketing
on autopilot.

If any of these sound
familiar, keep reading.

Six things your AI ships with.
Day one.

AI chatbot for Shopify

Cart recovery automation

Lead capture & CRM sync

AI ad creative drafting

Weekly Slack report

Review & reputation flow

Real wins.

Three tiers.
Fixed price.

Ecommerce-specific questions.

Your 20 minutes.
Our map of your bottlenecks.

AI that runs your storeand your marketingon autopilot.

If any of these soundfamiliar, keep reading.

Six things your AI ships with.Day one.

AI chatbot for Shopify

Cart recovery automation

Lead capture & CRM sync

AI ad creative drafting

Weekly Slack report

Review & reputation flow

Real wins.

Three tiers.Fixed price.

Ecommerce-specific questions.

Your 20 minutes.Our map of your bottlenecks.

AI that runs your store
and your marketing
on autopilot.

If any of these sound
familiar, keep reading.

Six things your AI ships with.
Day one.

Three tiers.
Fixed price.

Your 20 minutes.
Our map of your bottlenecks.