Your phone rings at 10pm. You're asleep. The job goes to the next name on Google. The AI Chatbot for Service Business answers every call and every website chat, qualifies the job, quotes ballpark pricing, books the slot, and texts you in the morning — so you keep every after-hours dollar without hiring a dispatcher.
Concrete flows. Every one replaces a phone call you're missing or an email you're not sending.
Customer chats at 11pm: "my AC is out." Bot qualifies by ZIP, unit age, urgency. Emergency routes to on-call SMS. Standard books for morning. Confirmation texts both ways.
Website · ServiceTitan · Twilio · Cal.com
AI asks 5 questions, checks your rate card, returns a range in 30 seconds: "expect $380–$620 for a standard install." Books the on-site estimate right after.
Claude · rate card · Cal.com · Stripe deposit
New job routes by ZIP, tech skill, and van inventory. Customer gets a "Jake's on the way" SMS with ETA and a photo. No-show fees trigger automatically.
ServiceTitan · Jobber · Twilio · Google Maps
Job completes. 2 hours later: SMS asking for a Google review with a direct link. Negative sentiment stops the review and alerts you first.
Twilio · Google Business · sentiment filter
7am Monday: jobs booked last week, revenue, overdue invoices, tech utilization, new 5-star reviews, what the bot handled overnight. One email. Done.
ServiceTitan + Stripe → Claude → Resend
"The bot booked 31 after-hours jobs last month. That's $14K we would have lost. It paid for the whole build in 17 days — and the Google reviews doubled."— Greg Whitaker · Whitaker HVAC · Orlando, FL
Accelerate builds the chatbot + automation. Growth keeps it tuned.